Payment terms, AI usage, delivery, and everything you need to know before ordering.
We make it easy to start. Here's the process:
No 50% upfront. No paying full price before you see what you're getting. Just a small deposit to get started, and the rest when the work is ready.
We accept payments through:
Monthly retainers are billed on the 1st of each month via Stripe subscription. There is a 6-month minimum commitment. You may cancel anytime after the minimum term.
The $50 deposit is non-refundable once the sketch has been delivered and reviewed. This covers the creative time spent on your concept β the direction, the sketch, and the first round of adjustments to get it right.
The remaining balance is due on final delivery β meaning you only pay for the completed artwork after you've seen it in full. If you're dissatisfied, we offer unlimited revisions until you're happy. Refunds on the balance are not issued after delivery, as the completed work is a custom service made specifically for you.
That's exactly why we start with a $50 deposit instead of 50% upfront. You see the concept within 24 hours. If you want changes, we make them β free of charge. If you decide it's not the right fit, you're only out $50 instead of hundreds. No hard feelings.
Disputing a charge via your bank or payment provider before contacting us directly will result in immediate account suspension and a permanent ban from our services. If you have a concern, please contact us first β we will resolve it.
π‘ Important: We have a 96% client satisfaction rate and thousands of completed projects. Our process is designed to deliver exactly what you need. If you're unsure, book a free call before ordering β we'll walk you through everything.
AI is used as a tool in our creative workflow β similar to how a photographer uses editing software or a sculptor uses power tools. It enhances our workflow, speeds up ideation, and helps us deliver trending, high-quality results.
This applies to all of our services, not just specific categories. Whether you order Photo Manipulation, Illustration, 3D, Cartoon, or any other service β AI tools may be incorporated as part of the production process.
By placing an order for any of our services, you acknowledge and agree that:
π In short: AI helps us work faster and explore more ideas. But every cover you receive is customized, polished, and approved by a human designer. You're buying our creative output β not a machine's.
Standard delivery is 2β3 business days after concept approval. Rush delivery is available upon request and may incur an additional fee.
Every custom project includes 2 free revision rounds to get the design exactly where you want it. Additional revision rounds beyond the first 2 are charged at $25 per round.
Here's how it works:
This policy helps us keep turnaround times fast and prices fair β while still giving you plenty of room to perfect your cover.
Upon full payment, you receive full commercial usage rights to the final artwork. You may:
The client affirms that they own the copyright or legal rights to any images, logos, references, or materials provided to us for the project. By submitting materials, you confirm that you have the legal right to use them.
We use only copyright-free images or materials from premium stock sources licensed for commercial use. We are not responsible for copyright issues arising from content supplied by the client β the legal responsibility for such materials lies solely with the client.
All original artwork created by Tezz Cover Art remains our intellectual property until full payment is received. Upon full payment, commercial usage rights transfer to the client as described in the Commercial Usage section above.
We reserve the right to display completed artwork in our portfolio, social media, and promotional materials. If you require confidentiality (e.g., unreleased album art), please let us know in advance and we will accommodate.
We collect only the information necessary to fulfill your order: your name, email or Instagram handle, project details, and payment information (processed securely by PayPal or Stripe β we never store your full payment details).
Your information is used exclusively for:
All personal and project information is kept strictly confidential. Any unreleased music, lyrics, tracklists, or project details shared with us will not be disclosed to third parties.
We retain project files and correspondence for reference. You may request deletion of your data at any time by contacting us directly.
All communication is conducted via Instagram, email, or direct messaging. Response time is typically within 24 hours on business days. For urgent matters, please mention it in your message.
We respect your privacy. Any unreleased music, lyrics, or project details shared with us are kept strictly confidential and will not be disclosed to third parties.
We reserve the right to update these terms at any time. Clients will be notified of material changes. Continued use of our services after changes constitutes acceptance of the new terms.